Last updated July 2026

Terms of Service

The agreement between your team and Vault PDF when you create an account or subscribe to a paid plan.

Agreement

These Terms of Service ("Terms") govern your use of Vault PDF, operated by Not Another Software Company. By creating an account or using the service, you agree to these Terms and our Privacy Policy.

If you use Vault PDF on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Service

Vault PDF provides browser-local PDF tools and team collaboration features for teams handling confidential client documents. Core PDF operations run in your browser; we do not upload PDF file contents to our servers for those tools.

Subscriptions and trials
  • New workspaces receive a 7-day Compliance trial (10 users) unless otherwise stated at signup. No credit card is required during the trial.
  • The public paid plan is Compliance (10 users). If you need a higher user limit, contact support.
  • Billing is processed by Dodo Payments. You can manage or cancel your subscription from the billing portal in your account.
  • Prices may change with reasonable notice. Existing subscriptions are honored at the current rate until the end of the billing period in which notice is given, unless you agree to a new price.
Cancellation and refunds

You may cancel your subscription at any time through the billing portal. Cancellation takes effect at the end of the current billing period; you retain access until then.

Refunds are handled according to Dodo Payments policies and applicable law. Contact divya@vault-pdf.com if you believe you were charged in error.

Acceptable use

You are responsible for ensuring your use complies with applicable law and client obligations. You agree not to:

  • Use the service to process unlawful content
  • Attempt to bypass security controls or access other users' data
  • Reverse engineer, scrape, or overload the service infrastructure
  • Resell or sublicense the service without written permission
Intellectual property

Vault PDF, its branding, and the underlying software remain our property or that of our licensors. You retain all rights to documents you process locally in your browser.

Feedback you provide may be used to improve the product without obligation to you.

Availability

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated when possible. The service is provided on an "as is" basis to the maximum extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, Not Another Software Company is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business opportunities arising from use of the service.

Our total liability for any claim related to the service is limited to the amount you paid us in the twelve months before the claim arose, except where such limitation is prohibited by law.

Account termination

You may delete your account at any time from Privacy & data in your account menu, or by contacting support. We may suspend or terminate access if you violate these Terms, fail to pay, or if required by law.

Upon termination, your right to use the service ends. Sections that by their nature should survive (including liability limits and intellectual property) remain in effect.

Privacy

Our Privacy Policy describes how we handle personal data. Core PDF tools process files in your browser and do not upload PDF bytes to our servers. EU customers may also review our GDPR page.

Changes to these Terms

We may update these Terms from time to time. Continued use after the effective date of updated Terms constitutes acceptance. Material changes may be communicated by email or in-product notice to account owners.

Governing law and disputes

Vault PDF is offered to business teams in the United States, the EU/UK, and other international markets. We do not currently market or tailor the service to customers in India.

Not Another Software Company is registered in India. These Terms are governed by the laws of India, without regard to conflict-of-law principles, as the law of our place of registration.

If you are located in the United States, mandatory federal or state laws of your state of residence apply to the extent they cannot be waived by contract (including applicable consumer and privacy laws). Nothing in these Terms limits rights you have under US state privacy statutes such as the California Consumer Privacy Act (CCPA/CPRA) or similar laws in Colorado, Virginia, Connecticut, Utah, and other states.

If you are located in the EU, UK, or EEA, mandatory consumer and data protection laws in your country apply to the extent they cannot be waived by contract.

Subject to the paragraphs above, disputes shall be brought in the courts of Ahmedabad, Gujarat, India, except where applicable law in the United States or EU/UK requires you to bring a claim in your local courts.

Disputes should first be raised with divya@vault-pdf.com so we can attempt to resolve them informally.

Contact

Not Another Software Company

For privacy, legal, DPA, billing, and general support inquiries, email divya@vault-pdf.com.

Document version 2026-07. Added cookie-free, first-party measurement for the Client PDF Risk Check campaign and its 90-day retention period.

This information is provided for transparency and is not legal advice. Consult qualified counsel for jurisdiction-specific requirements.